Privacy Policy

Little Craft Shop Privacy & Data Protection Commitment (GDPR)

  • We will never sell, rent, or distribute your personal information.

  • We will never send spam.

  • We only collect and process data when necessary.

  • Your privacy and data protection are part of your human rights.

  • We always take care of your data and the people it represents.

Website:www.littlecraftshop.com

Relevant Legislation

Our business, internal systems, and website comply with the following data protection legislation:

  • General Data Protection Regulation (GDPR)

  • Data Protection Act 2018 (Ireland/EU)

  • EU Data Protection Directive 1995

  • EU General Data Protection Regulation 2018

Our website is designed to comply with applicable international privacy laws. If you are unsure whether this website complies with your local regulations, please contact us for clarification.

Personal Information We Collect and Why

We may collect personal data when you:

  • Fill in forms on our website

  • Register an account

  • Make a purchase

  • Request services or support

  • Report issues with the website or services

We may also store correspondence if you contact us by email or letter.

Telephone calls may be recorded for training purposes.

We collect:

  • Order and transaction details

  • Website usage data (pages visited, clicks, referrals)

  • Technical data (browser type, device, operating system, IP address)

This data is used for security, analytics, and improving our services.

If you provide personal data about a third party, you confirm you have their consent to do so.

Visitor Tracking (Google Analytics)

We use Google Analytics to understand website traffic and user behaviour.

This includes:

  • Location (general)

  • Device type

  • Browser and operating system

  • Pages visited and time spent

Google may collect your IP address, but we do not have access to it.

Google Analytics uses cookies. You can disable cookies in your browser settings if you do not wish to be tracked.

Blog / Comments

When you comment on our blog:

  • Name, email, IP address, and timestamp may be stored

  • Only your name and comment are publicly visible

  • Data is used only for identifying contributors

If you want your comment removed, contact us at:
📧 littlecraftshopireland@gmail.com

Users under 16 must have parental consent before commenting.

Contact Forms & Emails

When you contact us:

  • Your data may be stored or sent via secure email (SMTP)

  • We do not sell or share this data

How We Use Your Data

We use your personal data to:

  • Process orders

  • Manage customer accounts

  • Provide customer support

  • Improve website experience

  • Send service or marketing updates (if consent is given)

  • Prevent fraud and abuse

  • Carry out analytics and marketing analysis

We will never sell your personal data.

Cookies

We use cookies to:

  • Improve website functionality

  • Remember preferences

  • Analyse traffic

  • Enable social media sharing

  • Improve performance and security

You can disable cookies in your browser, but this may affect website functionality.

Third-Party Cookies

We use third-party services such as:

  • YouTube (video embeds)

  • Facebook, Instagram, Twitter, Pinterest (sharing tools)

These services may use their own cookies.

Advertising & Analytics Cookies

We may use cookies for:

  • Website analytics

  • Marketing performance

  • Anonymous visitor tracking

No personally identifiable information is collected through advertising cookies.

External Links

Our website may contain links to third-party sites.

We are not responsible for the privacy practices of external websites. Please review their policies before submitting personal data.

Data Storage

Personal data may be stored securely in:

  • WordPress database (comments)

  • Email systems

  • Secure hosting servers

We only keep data as long as necessary.

Data Retention

We retain data for:

  • Invoice records: minimum 7 years (legal requirement)

  • Logs: rotated every 12 weeks

  • Backups: up to 12 months (hosting system retention)

Deleted data is permanently removed where possible within 180 days.

Your Rights (GDPR)

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to data processing

  • Withdraw marketing consent at any time

  • Request data portability

To exercise your rights, contact us at:
📧 littlecraftshopireland@gmail.com

Security

We use secure hosting and encryption (HTTPS) to protect your data.

Our hosting includes:

  • Firewalls and biometric security

  • Backup systems

  • Secure data storage

Contact Information

Little Craft Shop
📧 littlecraftshopireland@gmail.com
📞 086-026 78 78
🌐 www.littlecraftshop.com


We continuously review and update this Privacy Policy to ensure compliance with GDPR and other applicable laws.